Quality Technician
Pale Blue Dot Recruitment
- Dublin
- Permanent
- Full-time
- Work cross functionally with customer support teams to ensure timely and accurate documentation of customer complaints.
- Assist in investigation of customer complaints and the analysis of returned product.
- Analyse data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.
- Identify opportunities to enhance the effectiveness of the quality system and product quality.
- Participate in operational excellence and continuous improvement initiatives using recognised methodologies such as Six Sigma, Lean, Kaizen etc.
- Assist in the maintenance of QMS performance KPIs and preparation of associated reports.
- Assist in the development and maintenance of document control and record management processes.
- Assist in the assignment of QMS training requirements and maintenance of related records.
- Third level Engineering/Manufacturing/Science degree qualification or equivalent.
- 1+ years in regulated work environment (preferably in Medical Devices).
- Internal/Lead Auditor training preferable.
- A self-starter in terms of time and task management and operate with minimal supervision.
- Strong problem-solving ability.
- Good communicator both verbally and in writing with ability to influence.
- Ability to meet deadlines.
- Good understanding of ISO 13485 and FDA QSR quality standards.