Responsibilities Customer support Sr. Process Executive/Process Specialist JL- 2A . Excellent communication skills to attend/resolve client issues on calls/chat/mail. . Open to work in 24.7 and work from office environment . Analytical problem solvers who will understand issues and to resolve customer issues . Problem solving skills and quick thinking to own & resolve customers' issues independently, thoroughly & efficiently . Being proactive and show the utmost respect for customer's time . Good time management, ensuring all contacts with customers add value . Work from Office . Job Location : Pune . Qualification : Customer support- Full time Graduates . Shifts : 24.7 . Experience : 1+years . Preferred Skills: Customer Service- Regular CS