AR & CM Expert Accountant - Senior Process Associate - English – Remote RO
Genpact
- București
- Permanent
- Full-time
Responsibilities
- All aspects of collections regarding debtor's ledger and also the need of detailing all collection activity.
- Handling incoming and outgoing calls
- Facilitating the identification and resolution of any customer disputes
- Allocating and clarifying payments and also handling overdue payments
- Receive and resolve discrepancies (bank, business, customer contact)
- Prepare and dispatch dunning letters/statements
- Provide support to the AR Team Leader and Analyst for credit control activities as required.
- Month end processing and reporting requirements
- Ensuring all associate activities are compliant to the audit requirements
- Partner concern and follow through of issue’s re debtor's ledger
- Ensure Key Metric’s are met, and service is delivered to end users as encouraged
Minimum qualifications
- Communicative level of English.
- Good MS Office (especially MS Excel) knowledge.
- Analytical thinking and ability to learn fast.
- Past work experience in handling customers/ AR/ credit activity (represent an advantage);
- Multinational experience can be an advantage for this application;
- High School Degree (University graduate or Economic studies are an advantage);
- Previous experience in Accounts Payable/Finance.
- Attractive salary;
- Stable job offers - employment contract
- Work in a multicultural and diverse environment with employees from over 30 countries
- Genpact supports professional trainings and great career development opportunities
- Free access to our award-winning learning platform
- Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts