人力资源总监-上海静安假日酒店
- 上海市静安区
- 长期
- 全职
- Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey
- Educate and train managers on HR disciplines to foster productivity and enhance performance
- Welcome and conduct new team member orientation
- Oversee maintenance of accurate and up-to-date personnel files and records for all employees
- Ensure hiring standards and applicable laws and regulations are followed
- Build great relations with outside contacts
- Plan and assign work of the Human Resources staff. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
- Help create and work within the HR budget.
- Monitor staffing and labour standards to manage costs
- Mitigate financial risks associated with employee relations issues
- Identify and analyse local compensation and benefits practices to ensure financial competitiveness
- Develop creative ways to inspire and motivate team members to provide guests with a unique experience
- Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction
- Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
- Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community
- Ensure compliance with relevant employment laws and hotel or company policies and procedures
- Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes
- Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues
- In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
- Bachelor's degree / higher education qualification / equivalent
- 8 years' related experience in HR
- Some supervisory experience also preferred
- Professional HR designation preferred
- Ability to maintain confidentiality to the extent possible in all HR related matters
最佳东方