Services & Solutions Delivery Specialist with English

Philips

Łódź, łódzkie
Stała
Pełny etat

18 dni temu

Job Title Services & Solutions Delivery Specialist with EnglishJob DescriptionAs a Services & Solutions Delivery Specialist within the Quotes process, you act as the point of contact for Field Service Engineers and hospitals from UKI regarding the valuation of our paid maintenance and fix services. As a Services Specialist, you will ensure quality and functionality of Philips equipment to care of our customer’s needs. Manage service requests and ensure a high level of customer satisfaction on a daily basis.Your role:Creating quotes for time and material and managing expired quotesChasing customer for a PO & Accepting customer POCreating required Work OrdersInitiating entitlement disputes on ad-hoc customer requestsCorrecting & updating quotes based on actual work performed by Field Service EngineerReceiving, monitoring, and ensuring closure on time of all kinds of Service requestsDeveloping and maintaining high standards of (mainly written) communications with Customers and Service ProvidersOur benefits:Annual bonus based on performance achievedPrivate medical care with the option to extend it to family membersBenefit System cardsDiscount for Philips’ productsWide variety of trainings & learning opportunities including LinkedIn Learning platformPromotion of a healthy lifestyle in the officeEmployee Assistance ProgramHybrid Model of working (2 days in the office)You're the right fit if:Fluent EnglishProfessional experience in fields related to in customer service, supply chain or accounting operations would be an assetYou enjoy having direct contact with customers and keep a high standard of communicationYou bring a positive "can-do" attitude and are always ready to lend a hand to others.Comprehensive PC skills, knowledge of Excel; SAP, Salesforce would be an advantage •The problem-solving mindset with the ability to identify improvement opportunitiesAbility to multi-task and work in a fast-paced environment. Skill in prioritizing tasks requiredAbout Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .#LI-EU#LI-Hybrid#GBS

Philips

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