Dutch-speaking Technical Support Agent to Greece (Athens/remote)
Nordic Jobs Worldwide
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Provide the highest level of support to our customers via phone and email on a range of issues
- Give accurate, valid, and complete information by using the right procedures
- Be the owner of the customer query and ensuring a timely resolution and response
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer support quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value, and we are proud of
- Be responsible to follow the direction of management and provide feedback
- Native or proficient level of Dutch(C2)
- Intermediate level of English (at least B2) both verbal and written
- Strong communication skills - with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Greece
- Be a local candidate or willing to relocate to historic Athens, Greece
- Very competitive wages and stability
- Private healthcare & dental insurance
- Continuous learning/development opportunities and competitive career opportunities
- A safe, friendly, creative, innovative, and technological organization
- International and multicultural environment (celebrations, wellness program, initiatives to develop your skills and events to increase the team spirit)