Professional Services Consultant
Epicor
- Monterrey, N.L.
- Permanente
- Tiempo completo
- Interact with members of cross-functional teams.
- Identify issues and risks and reports to Project Manager with suggested direction.
- Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
- Meet utilizations targets and complete project deliverables on time.
- Demonstrate a high level of functional knowledge on the modules associated with their respective certification track.
- Ability to meet utilizations targets and complete project deliverables on time.
- Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks
- Customer centric, results oriented, self-starter, and able to work independently
- Strong English listening, verbal and written communication skills, including virtual presentations
- Strong organizational, project management and time management skills
- Demonstrated knowledge of manufacturing, supply chain, and/or manufacturing accounting concepts
- Ability to travel up to 15-20%
- Solid experience with training and/or teaching others
- 3 years of experience with consulting, business application training, or customer support in a relevant software industry
- A genuine passion for delighting customers
- 2+ years consulting experience preferred
- Ongoing technical certifications to keep up with industry
- Enterprise Content Management (ECM) experience
- Knowledge of Epicor enterprise applications
- ERP software experience
- Document/data capture experience