Customer service manager/ junior sales representative
ALPS SOUTH UKRAINE
Київ
Постійна
Повна зайнятість
23 дні тому
ALPS SOUTH LLC, a leading international company in the field of production of prosthetic liners and components. We are currently seeking for ALPS SOUTH UKRAINE, our Ukrainian office a dedicated and enthusiastic Customer Service Assistant to join our team in Kyiv.As a Customer Service manager/ junior sales representative, your main responsibility will be to provide excellent customer support and ensure customer satisfaction. You will handle incoming inquiries and resolve any issues or complaints in a professional and timely manner. Additionally, you will assist with order processing, product inquiries, provide product recommendations to customers and preparation of sales report on daily basis.Responsibilities:- Respond to customer inquiries via phone, email, and chat in a friendly and professional manner- Provide accurate information and assistance to customers regarding product availability, pricing, and delivery options- Resolve customer complaints and issues by investigating the problem and finding the best solution- Process customer orders and ensure timely delivery- Collaborate with accountants to ensure customer satisfactionRequirements:- Previous experience in customer service or a related field is preferred- Excellent communication and interpersonal skills- Strong problem-solving abilities and ability to work under pressure- Fluency Ukrainian is required, knowledge of English at least on intermediate level is requireWe offer:- Competitive salary and benefits package- Opportunities for career growth and development- Friendly and supportive working environment- Training and ongoing support to enhance your skillsIf you are passionate about providing exceptional customer service and want to be part of a dynamic team, we would love to hear from you. Please send your resume and cover letter via email. Join us and help us deliver outstanding customer service!Please note that only selected candidates will be contacted for an interview.