Museum Officer (Retail and Catering)
Lancaster City Council
- Lancaster
- Permanent
- Full-time
- Assist the Museums Manager in the day-to-day running of the retail and café offers across the sites; monitoring and ordering appropriate stock levels in line with the service’s Retail Strategy. Identifying and building relationships with suppliers.
- Assist in developing attractive and appropriate product ranges, that fit with audience demographics and are merchandised to maximise sales and income generation.
- Oversee administration of products that are with the service on consignment, ensuring timely payment to suppliers for sales.
- Keep accurate records of stock, undertake regular and annual stock monitoring activities and reduce wastage by monitoring dates on perishable items. Ensure all stock is accurately recorded on the EPOS system.
- Act as the Duty Manager by being the primary contact and responsible individual should any problems, hazards or incidents arise during the working day, and undertake any training required to assist in the performance of duties. This includes certification in First Aid and Fire Warden.
- To maintain and ensure the security of the site buildings and contents. To be a key holder, unlocking/locking of buildings and be the responsible person on site.
- Working in a public-facing supervisory role.
- Cash handling and supervising card payment protocols.
- Relevant security experience, e.g., opening/closing buildings, key holding.
- Of commercial operations in a museum, gallery, or heritage environment.
- In retail and catering stock management and EPOS systems.
- Excellent working knowledge and experience with Excel spreadsheets.
- In extracting and understanding sales data, trends and spending patterns to influence commercial decisions.
- Maximising profitability in a retail and catering environment.
- Using your great eye for products and flair for developing creative displays.
- Working with customers, contractors and the public, showing excellent customer care
- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Local Government Jobs