Swedish Customer Agent in Lisbon
Cross Border Talents
- Cascais, Lisboa Lisboa
- Permanente
- Horário completo
- Answer and handle cases and errands from our main queue, chat, and mail: You'll be responsible for addressing and resolving customer inquiries and requests received through various channels, including our main queue, chat platform, and email system.
- Handling questions from customers: You'll provide accurate and timely responses to customer questions, ensuring that their concerns are addressed and resolved to their satisfaction.
- Handling complaints: In the event of customer complaints, you'll listen attentively to their concerns, empathize with their situation, and work towards finding a suitable resolution, maintaining a positive and professional demeanor throughout the interaction.
- Native in Swedish
- B2/C1 proficiency in English
- Attractive Salary: We offer attractive compensation packages that reflect your skills and experience, ensuring your hard work is duly recognized and rewarded.
- Meal Allowance: Enjoy the benefit of a meal allowance to cover the cost of your meals during working hours, ensuring that you can stay fueled and focused throughout the day.
- Health and Life Insurance: Comprehensive coverage, reflecting our commitment to your well-being.
- Onsite Work Environment: You'll be part of a collaborative onsite team, fostering direct communication and synergy.