Contact Centre Agent
Venn Group
- Cambridge
- £68.00 per hour
- Permanent
- Full-time
- Being the first point of contact for people telephoning, offering an operator service and handling all incoming calls on the Contact Centre consoles
- Ensuring that an effective service is provided to all stakeholders, both internal and external
- Using the correct salutation and communication standards when handling calls, in line with the company’s procedures
- Excellent customer service skills with demonstrable experience
- Strong communication skills
- A personable and friendly manner
- Calm and confidence under pressure
LogicMelon