CMI Account Developer Austria (m/f/d)
GfK
- Wien
- € 46.390 pro Jahr
- Unbefristet
- Vollzeit
- Lead and develop a defined list of Austrian accounts on behalf of NIQ/GfKs CMI DACH division, i.e. act as the main point of contact and trusted advisor for key clients
- Conduct regular business reviews with Austrian clients and develop & execute strategic account plans
- Understand client strategies, structures and key business questions to build a sustainable client relation and intimacy
- Develop new and existing relationships (up to senior level) with customers to achieve sales growth
- Understand and sell the value of the CMI portfolio
- Lead contract negotiations both for new sales and renewals, incl. proposal writing, price calculations and pitch presentations
- Grow the revenue base of Austrian accounts, ensuring targets are met or exceeded
- Work with CMI customer success teams based in Germany to meet and exceed client expectations and identify opportunities for upselling and cross-selling.
- Liaise cross-functionally with other NIQ/GfK brands & teams with a focus on a holistic client centric experience
- Build and maintain an accurate and reliable pipeline within the CRM tool (Salesforce/MS Dynamics) and provide accurate sales forecasts on a regular basis
- Involve yourself in project set-up and delivery when needed for enforcing/ building a client relation and/or due to capacity shortages within the CMI customer success teams
- Keep abreast of market research methodologies, Austrian clients’ industry trends, and competitor activities
- Master's or bachelor's degree
- Minimum 4 – 5 years work experience in market research or account management
- Comprehensive knowledge and understanding of market research methods and client’s Industries across FMCG, Tech & Durables, Retail and other Industries
- Experience in sales or consultancy role would be very welcomed but is not necessary
- Strong client-oriented attitude
- Ability to build and maintain long-term customer relationships
- Able to “actively listen” to clients, identify business opportunities and understand how to commercialize them
- Strong pitch and proposal writing skills
- Willingness to go the extra mile
- Passion, energy and drive, enthusiasm to learn and develop
- Able to work autonomously and establish own priorities and objectives
- Comfortable working across teams, bringing together people from different areas of the business
- Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously
- Software skills/ MS Office, especially PowerPoint
- Willingness to travel