Duty Manager - Burger King
SSP Group
- Liverpool Airport, Merseyside
- £12.63 per hour
- Permanent
- Full-time
- Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
- Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
- Employee Discounts: Enjoy up to a 50% employee discount on various SSP brands and franchises across the UK.
- Free Meal and Parking while on shifts
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme
- Help@Hand App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave
- Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more
- Have previous experience working as a supervisor in a hospitality or retail role
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.