Executive Housekeeper - Hotel Indigo Spring , TX
Palette Hotels
- Spring, TX
- Permanent
- Full-time
- Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Requires effective reading, writing and oral comprehension.
- Leadership qualities. Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results.
- Service orientation. Knowledge of principles and processes for providing customer and personal services.
- Possess ability to organize and prioritize tasks.
- High School Diploma required.
- College Degree preferred.
- Prior hospitality experience required.
- Two or more years of experience as Assistant Executive Housekeeper in proper of similar size and business volume.
- Hiring of individuals needed for the Housekeeping and Laundry Departments.
- Gives written and verbal guidance to Supervisors and line employees through meetings, training, and scheduling.
- Ensures employee safety and the correct operation of equipment by providing written and verbal training.
- Checks guestrooms after housekeeper has serviced them to ensure cleanliness and upheld standards.
- Reviews, organizes, plans, and implements changes in projects and day-to-day operations as needed.
- Prepares of daily and weekly payroll.
- Inspects Laundry Department to ensure quality of material and proper techniques are used at all times.
- Delegates tasks to employees.
- Approves daily purchases, levels of inventory, and supplies.
- Maintains accurate and complete records of usage and uses forecast information to assure adequate supplies are available.
- Responds immediately to guests' comments and concerns and takes corrective action when appropriate.
- Directs planning and hosting of department meetings.
- Participates in preparation of a budget.
- Participates in Manager on Duty program.
- Maintains positive working relationships with other hotel departments.
- Performs other duties as requested by Supervisor.
- Works varying hours and days.