Sales Manager

Helderberg Personnel

  • Cape Town, Western Cape
  • R32,000-36,000 per month
  • Permanent
  • Full-time
  • 15 days ago
The Sales Manager will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability.Criteria
  • Post matric accreditation relevant to the role
  • Proven work experience as a Sales Manager in a similar technical role
  • Proficient in the English language (to read, write and speak with English as the first language being essential)
  • Excellent telephone skills
  • CRM experience and sales process management
  • Business development experience
  • Experience in training staff
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, negotiation and communication skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback
Key Performance Areas
  • Management of the Sales Team (the role would include overseeing the junior staff as well as making direct sales)
  • Develop and promote new business with the Sales Team
  • Establish, and maintain positive business and customer relationships
  • Reach out to customer leads through both hot and cold sales/calling and oversee the Sales Team in doing the same
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Keep abreast of best practices and trends, product research and training staff
  • Follow-up and managing of the fulfilment process and the production team to ensure that the correct goods are delivered on time to the customer
  • Work directly with the production teams in UK, US and China.
  • Follow up on other leads that are generated through the website or leads
General Conditions:Hours of Work
  • Due to the time zone the estimated normal working hours range between Monday to Friday 14:00 to 22:00 SA time or 16:00 to midnight, with after-hours work as required
  • Work on SA public holidays, but off duty on standard US public holidays and a number of days over the Festive Season
Technical Devices and Internet Connectivity
Own mobile phone and laptop.
Fast internet and fail proof electricity connection is essential as direct client calls will be made to the US via Skype and conference calls online. Most sales will be email driven.Training:
Internal training will be given. As the field of smart cards is vast, an enthusiastic self-starter will be required for this role.Reward and Career Path:
In return for hard work and dedication, the successful candidate will have the opportunity to build a career in sales specializing in a niche technical market as the world of smart cards continues to grow (this includes hotel key cards, access control, transport, medical, ID badges, loyalty cards, bank and EVM cards, and includes all industries and vertical markets).Remuneration
Competitive market related basic plus a lucrative commission structure (payable in USD at end of each month)

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