Service Advisor
Perfect Placement
- Stratford-upon-Avon, Warwickshire
- £27,000-33,000 per year
- Permanent
- Full-time
- Up to £28,000 + Generous bonus scheme
- Monday to Friday with 1 in 3 Saturday mornings
- Fantastic opportunity to work for a performance/modification specialist
- Competitive salary up to £28,000 plus a fantastic bonus scheme
- Monday to Friday 9:00am - 5:00pm with 1 in 3 Saturday mornings on a rota
- Fantastic pension contributions
- 23 days of annual leave
- Opportunities for training and career development
- Employee discounts and perks
- Providing excellent customer service to clients, both face-to-face and over the phone
- Booking appointments, managing the workshop diary, and maintaining accurate records
- Coordinating technicians and ensuring they have the necessary resources to complete work in a timely fashion
- Liaising with clients and keeping them informed of the progress of their vehicle
- Amazing technical knowledge and a good understanding of automotive parts and servicing
- A passion for performance/modification & remapping vehicle enhancements
- Able to work within a small team reporting to the Service Team Leader
- Strong organisational and time-management skills
- Excellent communication skills and the ability to work well under pressure
- Previous experience in a customer-facing role