Training Delivery and Administration Specialist (6months fixed term)
Royal Caribbean Cruises
- Miami, FL
- Contract
- Full-time
- Coordinate training logistics to include venue, supply, timing, confirmation, etc. and work with the respective HR Business Partner
- Manage training calendars for broader awareness as well as coordinate delegate invites and manage confirmations
- Oversee on-line learning platforms - technical administration, reporting and analytics, and conduct periodic audits
- Manage and track associated training invoices and process internal billing
- Provide technical support to learners who report difficulty leveraging any of the learning systems
- Deliver instructor-lead and virtual-lead workshops to include management and leadership development, on-boarding, and soft skills training
- Monitor effectiveness of all training delivery through various evaluation methods and make recommendations for improvement
- Collate and socialize feedback and training results from training sessions
- Facilitate programme administration for adhoc requests
- The environment includes work inside and outside the UK Weybridge office.
- Passionate about facilitating professional development programmes in a multi-cultural, diverse environment
- Demonstrated interest in leadership training delivery to early and mid-career audiences
- Keen interest in adult learning principles and platform delivery skills
- Proven ability in adapting delivery style and training methodologies to meet the needs of various adult learners
- Excited about learning technology, including e-learning and virtual classroom environments
- Direct experience using Microsoft office programmes to write documents, produce reports and presentations, and analyse data
- Excellent planning, prioratisation, time management skills, and the ability to manage multiple training priorities with shifting demands