Claims Co-ordinator
Davies Group
- Stoke-on-Trent
- Permanent
- Full-time
- Delivering excellent customer service to our customers and Clients.
- Undertake your daily tasks within agreed SLA’s.
- Chase suppliers both internal and external to ensure a smooth and efficient claim journey.
- Proofreading completed work and correcting spelling, punctuation, and grammatical errors.
- Understand the Data Protection procedures.
- Understand company systems and procedures.
- To demonstrate flexibility depending on customer demands.
- To recognize where there are inconsistencies during the process and escalate to Line Manager.
- Excellent organizational skills.
- · Attention to detail with an ability to spot grammar, spelling and punctuation error.
- Computer literacy together with the ability to organize your own workload is essential.
- · Confidentiality is essential.
- Ability to work within agreed timescales and deadlines and be flexible alongside customer and/or client demand.
- To work actively as part of a team and contribute towards delivering team performance.
- To be proactive in identifying problems and escalate to Team Leader.
- Flexible and committed to a career.
- Ability to work in a fast paced and changing environment with the ability to embrace change positively.
- Flexibility around extended hours at busy periods