Manager, Sales Compensation - Operations
Epsilon
- Weymouth, MA
- Permanent
- Full-time
- Support the Sales Compensation team in their mission to provide best-in-class sales compensation plan administration.
- Lead the development and implementation of process optimization strategies to drive efficiency, reduce costs, and enhance overall performance with the areas of participant, payment, and policy management.
- Identify and prioritize areas for improvement by conducting thorough analyses of existing processes, workflows, and systems.
- Collaborate with key stakeholders to gather input, gain buy-in, and develop solutions that align with business objectives.
- Design and implement process improvement initiatives, including workflow redesign, automation, standardization, and elimination of non-value-added activities.
- Provide guidance, support, and training to employees involved in process improvement initiatives, ensuring understanding and adoption of new processes and tools.
- Partner with IT and other relevant teams to leverage technology and digital solutions to streamline processes and enhance efficiency.
- Conduct regular reviews and assessments of optimized processes to ensure sustainability and continued improvement over time.
- Develop universal seller training for tools and systems, such as Xactly and Zoho Desk.
- Own the "new hire experience" for sellers as it relates to sales compensation, including Xactly new user setup, training, and other related support.
- Function as a change agent within the organization, driving a culture of continuous improvement and fostering a mindset of innovation and efficiency.
- BS/BA degree or equivalent experience.
- 5-7+ years of experience in sales compensation management and process improvement, preferably in a complex organizational environment.
- Strong analytical and critical thinking skills, with the ability to analyze data, identify patterns, and develop actionable insights.
- Excellent project management skills, with a record of successfully leading cross-functional initiatives from conception to implementation.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
- Ability to drive change and influence others in a positive and collaborative manner.
- Aptitude to document, train, and monitor adoption of new and improved processes.
- Challenges the status quo - always looking for ways to improve process or design effectiveness.
- Advanced Microsoft Office skills including use of PowerPoint and Excel.
- Working knowledge of Xactly is a plus.
- Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
- Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
- DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility