Oracle Engineer - HR
Legal & General
- Cardiff
- Permanent
- Full-time
- Configuring SmartRecruiters ATS, Careers site and CRM and work alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk),
- Providing ongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications, including troubleshooting and resolving issues via case management.
- Strong knowledge of payroll processes and systems to align to the BAU calendar, changes to benefits, pay reviews and to identify issues/processes/errors from relevant integrations where necessary
- Managing the quarterly releases for SmartRecruiters and Oracle HCM and updates required to Zellis where applicable.
- Collaborating with HR and business stakeholder to gather, analyse and document HR system requirements and translate them into Zellis/SmartRecruiters and Oracle where required.
- Collaborating across internal L&G teams with internal IT, Data and Integrations team to ensure the design, functionality, and processes are aligned with change impact analysis to any downstream functionality
- Providing user training and knowledge transfer to support HR staff and end users to ensure effective utilization of the system
- Developing and maintaining comprehensive documentation including user guides, standard operating procedure documentation and Configuration workbooks.
- Collaborating with cross functional teams to aid issue resolution and integration needs
- Continuously identifying opportunities for process optimization and automation to enhance HR operations
- To ensure approach to and work delivered supports L&G's commitment to Treating Customers Fairly (TCF) to ensure the right outcome and excellent service delivery.
- Proven Experience in Implementing and maintaining SmartRecruiters and Zellis (ResourceLink) some Oracle HCM knowledge preferred.
- Strong Understanding of HR Processes & Best Practices
- Proficiency in SmartRecruiters and payroll systems and Tools
- Excellent problem solving and communication skills
- Previous experience with HR transformations including Recruitment.
- Strong understanding of payroll processes
- Ability to analyse complex HR requirements and design effective solutions within SmartRecruiters and Oracle HCM.
- Ensure data integrity and security within SmartRecruiters, Oracle HCM and Zellis
- Excellent written and verbal communication
- Organised and self-motivated
- Ability to multi-task and prioritize across concurrent projects
- The ability to adopt and adhere to HR policies and procedures
- Strong HR Business Process Experience
- A strong background within HR including talent acquisition to understand the business need
- Hands on experience in cloud implementation, configuration, and customization
- 3 + years of experience designing, implementing, and supporting SmartRecruiters and Zellis in a complex environment
- Proven Experience in Global HR & Compensation or Learning & performance management and one or more of the following modules: Global HR, Absence Management, HR Help Desk
- In-depth experience of analysing business requirements and detailed design documents
- Experience of working effectively within a team and of displaying good communication skills.
- Experience of being part of a HCM transformation and awareness of quarterly releases with both Oracle and SmartRecruiters