nsure correct and timely application of premium funds, maintenance of outstanding cash reports, query management Daily/monthly account and Cash reconciliations, research & analysis Makes appropriate updates in documentation as required Liaison with upstream / downstream processes as and when required Prepare/extract reports and investigate accounting issues Manage internal / external communication as and when required Research payments, overpayments, payments missing information Ensure all work complies with the internal and external control framework Liaison with key customers and stakeholders providing further analysis, explanation and understanding where required