Technical Program Manager

• Organize and manage the activities that lead to the outcomes of a project, what, who, when, and how.
• Adjust levers (e.g., schedule, staffing, features) to deliver results on time. Monitor and communicate progress, risks, and mitigations.
• Align stakeholders on decisions and changing circumstances.
• Proactively manage the dependencies and deliverables with other related projects/teams and functions.
• Establish systems to identify improvements and in processes, products, or services on an ongoing basis, through measurement of performance, progress, and success metrics.
• Work closely with partner teams to manage and communicate changes.

• Independently manage existing and new cross-functional programs through their full lifecycle to meet team-level objectives.
• Balance the immediate needs of the project with the longer-term goals of the greater organization.

• Collaborate to identify stakeholders and manage their expectations across program lifecycles.
• Listen effectively to stakeholders, communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions.Expertise
• Develop proficiency in planning, and leverage at least one of execution methodologies (e.g., Agile, Waterfall) to make teams most effective.
• Possess proficiency in communications management and tailoring to different audiences and develop relevant domain knowledge required to perform job (e.g., Networking Protocols, Payments Infrastructure, OS Ecosystem, Release Management, Cloud Computing).
• Demonstrate technical understanding to the degree required and be comfortable working with engineers and with technology.

Randstad