Accountancy Software Training & Support Officer
Keeler Recruitment
- Norwich
- £35,000 per year
- Permanent
- Full-time
- Develop and conduct training sessions for bookkeeping, accounts, and tax software, including those tailored for limited companies.
- Provide specialised support for core software products utilised within the Company Network, such as TaxCalc, Ignition, Dext, Office365, Quickbooks, and Xero.
- Establish and communicate best practice processes covering all software applications.
- Create, update, and deliver training courses to the Company Network, utilizing a variety of methods including face-to-face, virtual, webinars, and self-study materials.
- Maintain a centralised knowledge base containing frequently asked questions related to all software applications.
- Participate in networking events..
- Offer training and assistance to Head Office personnel in utilising key software tools, including webinar software setup and operation.
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