Software Asset Manager
RELX
- Manila City, Metro Manila
- Permanent
- Full-time
- Act as the primary manager for Flexera One, ensuring its effective deployment and utilization across the organization.
- Serve as the secondary subject matter expert (SME) for the tool, providing support and guidance to other team members.
- Oversee and manage renewal processes for critical software subscriptions such as JetBrains, Hightail, and Smartsheet.
- Ensure timely and cost-effective renewals, collaborating closely with vendors and internal stakeholders to align renewals with organizational needs and budget constraints
- Conduct thorough discovery, inventory, tracking, reconciliation, and reporting to maintain an accurate account of all software assets.
- Analyse software license agreements to ensure full compliance, thus avoiding legal and financial repercussions.
- Identify and resolve discrepancies or gaps in software licensing and usage proactively.
- Develop and implement license optimization strategies for significant cost savings and risk mitigation.
- Provide support during software audits and reviews, delivering accurate and timely information to auditors.
- Establish and update software asset management policies, procedures, and best practices to reflect the latest standards.
- Stay informed about the latest trends, developments, and best practices in software asset management and licensing.
- Lead training and awareness programs to improve organizational understanding and adherence to software asset management practices.
- Manage the software request queue efficiently, ensuring timely and compliant provisioning of tools.
- Address email and Teams/Slack queries promptly, maintaining clear and effective communication with all stakeholders.
- Oversee the proactive renewal process for software subscriptions, ensuring effective communication with both end-users and suppliers.
- A minimum of 5 years of relevant experience in software asset management, IT asset management, or a closely related field, with a strong emphasis on software licensing and procurement.
- Specific experience in managing SaaS applications and familiarity with Cloud environments.
- Comprehensive understanding of software licensing models, concepts, and practices, especially for Tier 1 Vendors.
- Proficiency with leading software asset management tools (e.g., Flexera, ServiceNow) and experience with ITSM, ITAM, CMDB, and related tools and practices.
- Exceptional analytical, problem-solving, and communication skills.
- Demonstrated organizational skills, with meticulous attention to detail and accuracy.
- Certification in software asset management, such as CSAM, IAITAM, or ITIL, is highly regarded.
- Experience with managing large, complex license agreements with Tier 1 Vendors.