Director of Clinical Neuroscience
UT Southwestern Medical Center
- Dallas, TX
- Permanent
- Full-time
- Responsible for an assigned portfolio of neuroscience hospital and ambulatory clinical programs. Partners with departmental and clinical leadership on operational and financial initiatives in coordination with governance committees and establishes efficient and high-quality patient outcomes.
- Works with various clinical department leaders and health system leadership to direct the translation of strategic neuroscience priorities into daily operations in keeping with departmental and health system goals and objectives.
- In collaboration with departmental and clinical leaders, oversees activities and initiatives designed to improve operational processes and productivity and to meet goals and performance metrics including patient access, patient flow, revenue cycle metrics, and physician productivity measures. Collaborates with the departments and health system's clinical leadership to ensure patient safety and regulatory compliance.
- Monitors employee and provider satisfaction. Leverage existing tools to develop training for management and staff. Partners with senior leadership on strategies to promote employee and provider satisfaction, retention, and talent acquisition.
- Regularly monitors and evaluates patient satisfaction. Helps promote a culture of customer service aimed at creating an optimal patient experience and a collaborative work environment. Develops reward and recognition tools to promote exemplary performance in keeping with institutional core values.
- Collaborates with various clinical stakeholders and other key teams to develop new and revise existing programs. Leads the development of project proposals to ensure a successful program launch.
- Creates core expectations to attain constant regulatory readiness throughout all OBI clinical locations. Ensures adherence to legal requirements and government reporting regulations including, but not limited to, The Joint Commission (TJC), OSHA, and HIPAA.
- Serves on committees as representative of assigned program as appropriate.
- Performs other duties as assigned.
- Work requires strong interpersonal communication skills and analytical ability sufficient to evaluate data, make sound judgments and recommendations.
- Work requires strong project management and problem-solving skills with the ability to work independently, achieve tight deadlines and take initiative on multiple projects.
- Work requires the ability to demonstrate the ability to work well with management, physicians, and other professionals in a direct and positive manner.
- Work requires the ability to think creatively and work with departments to design and develop new programmatic initiatives.