Senior Site Reliability Engineer

• Engage in and improve the whole lifecycle of services-from design, deployment, operation, and refinement.
• Take an active part in production problems root cause investigation, identification, and resolution (where necessary)
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Be an active part of performance and capacity testing;
• Optimize reliability monitoring & alerting;
• Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity.
• Iteratively perform Auditing of performance and reliability vulnerabilities;
• Define and revise Service Level Indicators (SLIs);
• Practice sustainable incident response and blameless postmortems.

• Deep familiarity building and troubleshooting release and build pipelines (ex Jenkins, buildkite, GitHub actions)
• Experience implementing creative approach in monitoring distributed systems while leveraging industry best practices (ex instrumenting tagging taxonomy across disparate systems)
• Experience building, managing, and deploying an application utilizing containerized microservices, in a distributed infrastructure (ex AWS, GCP, self hosted cloud)
• Experience leveraging new technologies when it best serves a business need
• Comprehensive understanding of incident management best practices
• Opinionated and knowledgable approach for implementing industry best practices
• Demonstrated experience developing teams, encouraging growth, serving as a technical mentor and leader
• Shows strength and comprehension in at least one programming languages (ex. Java, Python, Scala, Kotlin)
• Experience making large directional technical decisions (ex. Deciding which technology, or pattern to create or leverage)
• Experience being “on-call” for a service, and familiarity with incident notification tooling (ex. Pagerduty, Opsgenie)
• Comprehensive understanding of SRE principles (ex. Working knowledge of the Google SRE book)
• Demonstrated strength in leading a project in a agile/scrum environment
• Thrives in a diverse work environment

• Experience managing complex telemetry solutions which directly contributed to overall reliability
• Design greenfield solutions leveraging Configuration Management/Infrastructure as Code tools (ex. Chef, puppet, Terraform)
• Create automated tooling that contributed to multiple teams velocity
• Demonstrated experience with project management best practices
• Shows the ability to break down large technical concepts into effective communication with stakeholders from across the organization
• Extensive knowledge of networking best practices, tools, and observability
• Experiencing developing and deploying automated service configuration at the edge (ex. CDN configuration, certificate renewal)
• Work consulting with a team being able to advise on their technology, workflows, dev tooling, monitoring, alerting best practices
• Identified need for and lead development of automation that significantly reduced toil (ex Deployment pipelines, distributed dev environments)
• Built and maintained a system and culture that supported and implemented SLOs
• Has shown to be a thought leader contributing to the broader industry conversation about SRE principals and topics (ex. Speaking at conferences)

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