Guest Floors Supervisor

Shangri-La Hotels & Resorts

White Beach, TAS Hillside, WA
Permanent
Full-time

21 days ago

Shangri-La BoracayLocated in the country's premier beach destination, Shangri-La Boracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beachfront; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.As a Guest Floors Supervisor, we rely on you to:

Ensure the cleanliness and timely release of guest rooms for occupancy
Coordinate with Rooms Control prior to releasing of rooms for check-in
Supervise and train Housekeeping room attendants
Ensure friendly, efficient, and customer-oriented service in a clean and orderly environment.
Provide a best-fit solution to fulfill the customer's needs
Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

Experienced in an international hotel with the same capacity.
Strong background in Housekeeping Operations
A self-starter must be guest-oriented, with an eye for details, has initiative and anticipation.
Oral and Written Fluency in both English and Filipino. Knowledge of other foreign languages is an advantage.
A graduate of Hospitality Management/ International Management or any related course.

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Hotels & Resorts

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