Business Office Manager

• Supervise and direct reception staff and van driver.
• Maintain employee files; start new files containing all necessary forms to be in compliance with state regulations and determine that all areas are properly completed.
• Maintain files on employee medical insurance.
• Responsible for payroll processing, including maintaining record of employee sick and vacations time.
• Process all necessary forms for drug screening, background checks and abuse register checks of prospective employees.
• Research any questions regarding personnel and human resources.
• Maintain resident's admission and discharge documentation, including the necessary documentation and forms required for LTC insurance residents.
• Update and maintain current file of community Policies and Procedures.
• Works with Executive Director regarding completion of local, county, state and federal agency reports. Prepares weekly and monthly reports such as rent-rolls, keyfactor reports, management reports, etc….
• Maintain updated records of all Certificate of Insurance.
• Serve on and participate in various committees in and outside the Community as appointed by the Executive Director.
• Assists Executive Director in explaining expense and revenue variances and keeps spend-down sheets on certain general and administrative expenses.
• Responsible for accurate resident billing in Vitals and monitoring of aged receivables and collection procedures.
• Maintain professional competence and keep abreast of changes in administrative procedures through attendance and participation in education programs, workshops, seminars and training programs.
• Participate as a Manager on Duty during assigned weekends.

• Must be 18 years of age or older
• Completion of secondary education and at least two years of undergraduate studies, preferably in business administration or previous experience in an administrative capacity and bookkeeping and accounting practices.
• Must have knowledge of office machines and equipment and be computer literate.
• Must read, write, speak and understand English.
• Must have satisfactory credit check.
• Previous experience or completion of appropriate training program.
• Patience, tact, enthusiasm and positive attitude toward the elderly.
• Must have upper body strength adequate to bend, lift, shift, move, and/or assist in moving articles of more than twenty-five pounds.
• Must be able to squat, reach and stretch without distress. Must be able to tolerate extended periods walking, standing.

Manor Lake