Sr. Solution Engineer
Fortra
- Malaysia
- Permanent
- Full-time
- Be a team member with sales representatives and work together on any activities with prospective customers.
- Conduct "pain discovery" processes to understand the customer needs and articulate a solution that best addresses that need.
- Develop, present, and deliver high-impact demonstrations.
- Be the owner of the customer's evaluation process of the offered products and solutions by executing trials and proof of concepts.
- Detect technical and functional objections from the prospective customer during the sales process, be creative in finding solutions, and work with the appropriate team for remediation.
- Build and defend proposals to customers, articulating the benefits of our company as the best solution that addresses that need to all levels, including "C" level executives.
- Estimate professional services effort and build a project plan, when needed, to guarantee a successful deployment on the customer.
- Understand the competition and be, with your participation, a differentiator during the sales process.
- Know the company portfolio and be able to introduce other solutions to customers for needs that can be solved with our suites.
- Work together in partner activities like visits, demos, proposals, events, etc.
- Help the partner with the recruiting process and participate in calls with potential partners.
- Participate in partner enablement activities like tech training and functional enablement.
- Deliver technical presentations and respond to technical questions during sales calls.
- Represent the Company at Trade Shows, User Group, Conferences, and Virtual events.
- Provide presentations at events where applicable.
- Participate in online webinars on specific topics.
- Assist in the outbound launch of new products and release activities.
- Serve as the market expert on products, from how customers use them to how the competition positions against them to how the field sells and services them.
- A degree in a technical field, ideally Computer Science or IT, is preferred.
- Minimum of 7 years of experience in IT, technical presales, technical consultancy, IT security projects, or technical support activities.
- Minimum of 5 years of experience in presales-related roles, ideally in the IT Security field.
- Excellent oral presentation skills, public relations skills, and the ability to educate and train in a technical environment.
- Hands-on Strong Technical knowledge and experience with Data Classification, Digital Rights Management, and Data Loss Prevention, as well as Managed and Secure File Transfer
- Experience with cyber security processes, tools, and technologies and knowledge of best practices regarding their implementation
- Experience in Cyber Threats and phishing techniques
- Strong Technical Knowledge of Email Security Gateways
- Experience with other security infrastructures, including SSE, CASB, Document Management, and Encryption solutions.
- Security, technical, or other certifications like CISSP are considered an advantage.
- Previous experience developing a role where you worked closely with CISOs or data protection officers
- Experience with Microsoft infrastructure products including Microsoft Office, Outlook, Exchange and SharePoint, Google G Suite