Process Improvement Manager - Risk Monitoring
Checkout.com
- London
- Permanent
- Full-time
- Working with our 2nd Line risk function to understand existing and new Internal Risk policies and operationalising the controls to deliver on these policy requirements.
- Using your strong critical and analytical thinking to optimise program operations with a focus on process management, key strategic initiatives and ensure standards are always in place.
- Supporting and collaborating with the Head of Risk Operations by proactively bringing ideas and tangible actions to improve the business and performance.
- Developing concrete, corrective action plans for business initiatives and report on their results (in partnership with Operations leaders, Risk 2LOD team and the Training team).
- Identifying business process challenges through data analysis and collaboration with stakeholders.
- Taking existing processes, unwinding, rebuilding and reimagining them so that they result in a world class Risk program
- Ensuring our process flows are frictionless for teammates, by creating step-by-step instructions/guides and documentation for use globally
- Providing clear and concise presentation of findings and design plans to stakeholders globally.
- Have a minimum 2 years previous experience in a Risk Control function within the Payments Industry preferably with exposure to both Acquiring and Issuing products
- 5+ years of process excellence experience, ideally managing complex processes and projects with a high level of integration across multiple global units.
- Experience in developing and designing process outlines, flowcharts and implementation procedures.
- Experience of working in a fast-paced and ambiguous environment where you've successfully managed, coordinated, executed and maintained multiple projects in a deadline-driven environment.
- Passion for understanding the future state of Checkout.com in order to design and build practices and processes to facilitate it.
- You're a mission-driven individual who will demonstrate and drive culture with your colleagues.
- Bachelor's degree or equivalent experience required.
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