To Assist Front Office Manager to oversee the front desk and back-office operation, lobby, coordinates and monitor that all guests arrival, departure and in-house experiences are as per resort standards协助前厅经理监督前台和后台办公室的运作，大堂协调和监督所有客人的到达，离开和得到入住的体验是依照度假标准的。Key Duties and Responsibilities主要义务和职责Adhere to all Resort rules and regulations as per Service Standard Policies and procedures坚持所有酒店规章按照服务标准的政策和程序操作。Ensure the reception team work with a sales focused attitude and are aware of sales opportunities within the resort which will assist with the maximization of revenue.确保前台接待以专注的态度接待客人，并了解酒店内的所有增销机会，这将有助于实现收入最大化。Attending daily operation meeting参加每天的运营会议。Attending all group meetings.参与所有团队的会议。Ensure all team members are aware of all room revenue targets and are kept informed of performance results.确保所有团队成员都知道所有的收入目标，并保持对业绩结果的了解。Review VIP arrival& special events.查阅贵宾到店和特殊度假村活动。Ensure all non-guaranteed reservations are released at the appointed time.确保所有非担保预订在指定时间内被取消。Adhere to the resort selling strategy by ensuring the use of correct rates.坚持销售策略，确保使用正确的价格。Ensure all book out situations are handled in a diplomatic and professional manner ensuring future business from respective booked out guests.确保所有的预订都是通过专业的方式来处理，确保客人会带来更多预定。Ensure a consistently high standard of presentation is maintained for both the department and the team members.