Senior Salesforce Administrator - USA REMOTE WOR
Inclusion Cloud
- Ciudad de México
- Permanente
- Tiempo completo
- Work with stakeholders to groom and maintain a CRM product backlog
- Build and maintain Dashboard and Reports
- Use Declarative Salesforce functionality to build out our Salesforce CRM
- Manage Salesforce sandboxes across different teams for testing, updates, experiments with connected applications, etc
- Act as a member of an Agile Scrum team and work with programmatic developers and product owners to build an excellent CRM solution to deliver value across the organization
- Investigate data quality issues in Salesforce and across connected applications
- Partner with other teams to provide strategic insights and apply data consistencies across the organization
- Strategically build account hierarchies
- Leverage your Salesforce knowledge to adequately train employees on how to use Salesforce
- Create CRM best practices
- Maintain and own responsibility for a Salesforce-driven organization
- Previous experience working with Sales Cloud and/or Service Cloud required
- Previous experience working with Salesforce CPQ highly desired
- Deep knowledge and understanding of the Salesforce platform
- Experience working with various departments and teams to build Dashboards and Reports
- Experience working with programmers to determine the best solutions and when to use Declarative vs Programmatic Solutions
- Basic knowledge and understanding of SOQL and Salesforce Metadata
- Use of a repository to track declarative changes
- Familiar with the latest Salesforce tools and features such as Salesforce CLI, Scratch Orgs, Einstein Activity Metrics, Ant for Metadata deployments, etc
- Familiar with integrations and setting up connected applications with Salesforce
- High-Level understanding of the Salesforce deployment processes and environment management
- Experience with Sandboxes, Data Loader, Data Import Wizard and Gearset
- High-Level understanding of Apex and Visualforce
- Experience with Flows and Process Builder
- Experience with Salesforce Lightning, especially Lightning Console
- (Bonus) Experience in the Manufacturing (or Industrial) business market