Senior Solution Engineer
Acronis
- Torino
- Tempo indeterminato
- Full time
This is a very dynamic role and you will have the option to evolve and take your career to the next level. The ideal candidate would have worked with cloud & security technologies or vendors, consulted or did solution sales, and be passionate about understanding new technologies in cloud computing and security space.Every member of our “A-Team” has an instrumental role and impact on the success of Acronis' business, so we are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment. The ideal candidate for this position will not only possess the skills and experience required but will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. And just like every position at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.WHAT YOU'LL DO
- Work closely with our sales team as well as other business partners in articulating solutions to our service providers, partners, and end customers
- Participate in meetings as an Acronis technology expert, conduct demos and pitch Acronis products and technologies throughout the entire sales cycle and beyond
- Engage with our customers, partners, service providers, and internal account teams to execute and coordinate activities to sell Acronis solutions
- Analyze prospective partners' and customers' business requirements, go to market strategy, security, audit, retention, and other policies associated with
- Facilitate and manage customer evaluations, and proof of concept activities for Acronis' solutions
- Perform technical troubleshooting and achieve technical wins during the pre- sales process
- Position compelling solutions targeted at solving the customer's business problems, over and above specific technical requirements, and acting as technical advisor to the customer
- Conduct hands-on demonstrations and knowledge transfer of Acronis' solutions to customers/channel partners
- Gather technical requirements, develop cost-effective designs and solutions, and present them in front of our prospects
- Develop response to RFIs & RFPs
- Analyze prospective partners' and customers' business requirements, go to market strategy, security, audit, retention, and other policies associated with protection or transfer of data
- Identify needs to integrate MSPs RMM platforms with our Acronis Platform. Assist during the technical integration and work closely with cross-functional and regional teams
- Understand complex customer needs and develop innovative solutions
- Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis
- Coach & mentor new hires and Junior Solution Engineers
- 5+ years of experience in a relevant position
- Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols
- Relevant experience with data center IT architecture design and Cloud-based applications such as Microsoft 365 and Google Workspace
- Backup, Disaster Recovery, and Storage solution design experience
- Experience with Hyper-V & VMware Virtualization platforms (other platforms beneficial)
- Security experience in one or more of the following areas:
- Patch Management
- Vulnerability Assessment
- EDR/MDR/XDR
- Email Security
- Data Loss Prevention (DLP)
- Network Security * Strong Project Management skills
- Comfortable to develop & present business continuity solutions
- Strong knowledge of Microsoft Operating Systems (Linux or other operating- systems beneficial)
- Technical background in databases like MS SQL, MS Exchange and MS SharePoint; additional knowledge of Oracle, and MariaDB useful
- The ability to articulate technical and business value propositions
- Knowledge of technologies and product offerings for cloud-based services/solutions of competitors plus knowledge and experience of customer
- Experience to establish high-level customer relationships and actively working on the customer/reseller/service provider side with the respective interface
- Ability to articulate and understand Acronis technologies and the benefits that can be applied with applications of Acronis solution
- Being a team player, proactive and dynamic, prepared to engage on social platforms about relevant technical topics
- High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
- Must display effective management of time and resources with strong project management skills.
- Must be an articulate, persuasive, and polished oral and written communicator, able to effectively discuss and negotiate around technical issues
- Self-motivated, customer-oriented, resourceful, and enthusiastic, showing an entrepreneurial mindset
- Passion and commitment
- Ability to travel (including international)
- BS in computer science, electrical engineering, technical consulting or equivalent experience
- Fluent English and Italian