Parking Control Officer
ABM
- Rockford, IL
- Permanent
- Full-time
- A history of working in the public service industry.
- Basic arithmetic skills.
- You must be able to communicate verbally In English and demonstrate the ability to read and write in English.
- This position does require driving enforcement vehicles and walking per day in all weather conditions. You must demonstrate a high tolerance level and extreme patience.
- Customer service experience
- 1 year of similar work experience
- Enforce parking ordinances by issuing parking citations to ensure adequate traffic flow and maximize available on-street parking spaces.
- Responsible for parking enforcement and issuing tickets for parking violations on all City streets, alleys, ramps, lots, public setbacks and terraces, City parks and (upon complaint) on private property by patrolling assigned area on foot and in motor vehicle.
- Providing consistent enforcement of parking ordinances
- Reports signs for replacement and addition from an enforcement standpoint.
- Completing necessary logs and reports from the enforcement equipment and enforce parking lots and street by following the city ordinance.
- Perform customer courtesy functions.
- Provide excellent customer service.
- Quality service, client, and customer satisfaction.
- Perform enforcement on snow and ice days.
- Patrols city parking districts to issue citations to parking violators.
- Maintains a valid driver's license and is capable of driving as part of daily work assignment and driving in all weather conditions.
- Provides on-going training and development for new and existing officers to ensure enforcement and performance standards are met.
- Communicates city parking ordinances and enforcement policies and procedures to the public to encourage compliance.
- Perform related duties as required by management to meet the needs of the city, including but not limited to, vehicle maintenance, work on weekends for snow and ice enforcement.
- May perform other duties to ensure productive operations as and when needed.