Identity & Access Management Engineer
Singtel
- Malaysia
- Permanent
- Full-time
- Actively participate in implementing the new IDAM (SailPoint) tool for all Singtel Applications.
- Ensure that the new IDAM tool architecture is designed with security best practices.
- Work closely with the Operations team to perform Root Cause Analysis and Problem Management in day-to-day management of IDAM tool.
- Perform the role of Subject Matter Expert for complex issues related to IDAM.
- Ensure Identity and Access management comply with Singtel policies, standards and operational guidelines.
- Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
- Manage customer satisfaction through effectively communicating and managing customer expectations.
- Close collaboration with AD architect and team where necessary for continuous Service improvements and also work closely co-creation with other Singtel entities in IDAM domain.
- Think always from the security / audit perspective and take actions accordingly related to IDAM
- Support other ad-hoc duties been assigned.
- Graduate with Degree in IT or Equivalent discipline
- Minimum 8 years of experience working with Identity and Access Management technologies.
- Expert knowledge in administering Modern identity and Access Management tool (ex, SailPoint, OKTA) and Active Directory LDAP protocol.
- Must have demonstrated commonly used IDAM connectors (Azure, O365, Database, Web Service, Active Directory, Exchange, Flat file etc) and development experience in custom connector development.
- Good knowledge of REST / SOAP API methodologies.
- Exposure to JAVA, java scripting, J2EE development.
- Experience in handling lifecycle management of user in a maintenance environment and also working with incidents, incident management etc.
- Well versed with provisioning de-provisioning using RBAC, SSO access control, SoD violation, compliance requirements related to access & privileges.
- Knowledge on SaaS, IaaS and PaaS components.
- Sound knowledge in ITIL framework.
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities