Client Manager - Provider Market - Southern, CA - Remote
UnitedHealth Group
- Los Angeles, CA
- $70,000-155,000 per year
- Permanent
- Full-time
- Manages ongoing contract relationships and service delivery to clients for up to 30 accounts
- Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts
- Builds relationships with Provider leadership and serves as the primary point of contact for overall and day-to-day service delivery
- Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs
- 3+ years of experience in a client management role OR 3+ years of experience working in healthcare operations, consulting, implementations or related role working directly with executive and/or C-suite leaders
- Currently reside within 30 miles of Los Angeles, CA
- Ability to travel up to 50% of the time across the Western United States
- 3+ years of experience in a specific account management or client management role
- 3+ years of experience working with senior level executives in the hospital/provider space
- Experience working with executive leaders at large health systems/IDNs
- Demonstrated expertise in developing client relationships especially with business owners, procurement, and executives
- Proficient analytical skills with the ability to identify root cause analysis and drive outcomes based on data