I & O Operations Support Engineer
Status Staffing
- Claremont, Cape Town
- R24,000-28,000 per month
- Permanent
- Full-time
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EMPLOYMENT TYPEÂ Â :Permanent
SECTOR:IT
BASIC SALARY:R26 000
START DATE:A.S.A.P / ImmediateREQUIREMENTS:
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- Matric
- Relevant IT Qualification
- 5 â 7 Years IT experience
- MCSE / MCITP or Recognised Degree/Diploma
- Microsoft Server 2008,2012,2016,2019
- Microsoft Exchange 2016, 2019, DAG
- Mimecast Email gateway Management
- O365 /Azure Administration
- RDS Terminal Services (2016,2019)
- Active Directory (2012,2016,2019)
- DNS, DHCP, Routing
- Windows File Server Management (DFS)
- ITIL v3/4
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IT Operations:
- Monitoring of all Infrastructure as a member of the I&O team
- End-User Support for business
- IT contact centre for business
- Support Business with Telephony, infrastructure and connectivity and MS operations.
- Implement and adhere to best practice guidelines, policies, processes and procedures.
- Ensure technical operational efficiency within the business.
- Execute business needs, based on identified priorities within the team
- IT Operational monitoring and reporting
- Identify, minimize and escalate potential IT risks and opportunities in IT Operations
- Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O team
- Deliver successful end user support to Business
- Accountable to I&O Operations Specialist
- Business application security administrator for core applications.
- Spot checks on Ad accounts f
- Assist with IT audits
- Assist with quarterly security reports
- Accountable to I&O Operations Specialist
- Maintain the current functionality of infrastructure technology within the business
- Implement Infrastructure monitoring benchmarks as identified by the team.
- Accountable to I&O Operations Specialist
- Monitor and support the onsite Lan and Wan for Business
- Assist users with password resets and connectivity support
- Accountable to I&O Operations Specialist
- Updating/Maintaining of the asset register for all IT hardware as part of the team
- Accountable to I&O Operations Specialist
- Monday to Friday: 8:00 â 17:00
Salary: R24 000 - R28 000
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