Technical Support & Logistics Specialist with Italian or Dutch

Capgemini

Katowice, śląskie Kraków, małopolskie
Stała
Pełny etat

15 dni temu

Technical Support & Logistics Specialist with Italian or DutchTechnical Support & Logistics Specialist with Italian or DutchAt Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.Our Requirements:

Fluent knowledge of Italian or Dutch
Good knowledge of English (B2)
Engineering technical background
Excellent verbal and written communication skills
Customer service skills
Student status or Bachelor Degree

Nice to have:

Knowledge of electrical subjects
Experience with Photovoltaics

Your future tasks:

Provide technical support to client’s partners during the installation and design phase of photovoltaic installations
Answer technical support questions about solar systems installation and maintenance
Handling technical failures occurring on the installation, providing complete troubleshooting and documenting them within required time in the system
Customer RMA (Return Material Authorization) handling including assigning RMA numbers from CRM system, entering RMA’s in the CRM system, flag open RMA’s and close in timely manner

What have we prepared for you?A lot of benefits:

Access to Capgemini Helpline with possibility to chat with therapists
Private medical care and life insurance
Bonuses for recommending your friends to Capgemini
Access to Inspiro app with rich audiobooks database
Access to our NAIS benefit platform (40+ options available: Netflix, Spotify, Multisport, cinema tickets, etc.)

Personal and professional development:

70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform
Platform with free access to Pluralsight, TED Talks, Coursera materials and trainings
Free access to Udemy Business account with ability to use during and outside working hours
Transparent performance management policy

Our legendary atmosphere:We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

No official dress-code
Various communities: OUTfront, Women@Capgemini, Foreigners Community, and more
Day off for volunteering
Ability to implement world-changing initiatives thanks to our Grant Program

Who are we?Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.One of Capgemini Poland’s business units that you can join is Business Services. Created by teams with extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. In Business Services, we speak over 30 languages! By working with us, you can use your language skills, try yourselves in many areas and learn unique, useful skills.It's time to #Get the Future You Want!Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)Do you want to get to know us better? Watch this short video:Do you have any additional questions about working at Capgemini? Check our Instagram — or visit our Facebook profile — . You can also find us on TikTok! — .

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