Technical Support Specialist - L1 Agent with French

Concentrix

Szczecin, zachodniopomorskie
Stała
Pełny etat

21 dni temu

Technical Support Specialist - L1 Agent with FrenchMiejsce pracy: SzczecinJob description:The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.Responsibilities:

Provide technical assistance via telephone, e-mail, chat.
Diagnosing and resolving accepted requests.
Ensuring high quality of customer service.
Identify emerging technical issues, collaborating with Level 2 support.

Requirements:

B2/C1 language skills level for French and B2 language skills level for English.
Good use of PC and basic knowledge of networking technologies.
Customer orientation and attention to detail.
High problem-solving capacity.
Excellent communication skills.
Previous experience in customer service will be considered a plus.

We offer:

Employment Contract.
Working time: 9am -18am | Mon - Fri. one week in a month from 14 pm to 22pm.
Full-time employment..
Medical services.
Private medical care.
Group insurance program, sports and leisure program.

We kindly inform you that only selected candidates will be contacted.
If interested, please send your application using the apply button.Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

Praca.pl

Aplikuj