Receptionist
Eastern Metal Supply
- Saint Charles, MO
- Permanent
- Full-time
- Operate multi-line switchboard equipment in order to transfer and answer incoming calls
- Answer and direct phone calls in a polite and friendly manner
- Determine intent of caller and make appropriate connection
- Sort and distribute incoming mail
- Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them
- Train new receptionist in performance job duties
- Scan and assign customer orders
- Process and assign Will Call orders
- Manifest truck deliveries
- Perform order lookups
- Process and assign cut and shearing orders
- Utilize order dashboard to assign orders to a scan gun
- Other duties may be assigned to meet business needs
- High School diploma preferred
- 2 years of clerical, administrative or customer service experience
- Experience in fishing/boating industry preferred but not required
- Strong phone customer service skills
- Proactive customer service, excellent communication and follow up, detail oriented, motivated, self-starter with a high work ethic along with good analytical problem solving skills
- Proficiency in Microsoft Excel, Word and Outlook and experienced working with computers and the ability to learn, navigate and use designated software programs as required to perform job functions
- Must be able to work independently in a fast paced environment and have the ability to interact professionally and positively with others within the department and organization
- Must be able to lift up to 50lbs, bend, kneel, lifting heavy boxes and putting them into storage
- Other duties may be assigned to meet business needs
- M-F Schedules
- Day Routes
- Closed 7 Major Holidays
- 13 PTO Days and 1 Floating Holiday
- $1,000 Referral Bonus Program
- Paid Weekly