This post is 12 months fixed term, with a view to continuation depending on funding.This post is in partnership with Firvale Community Hub and Foundry Primary Care Network. One day of this role will be working with communities from Firvale Community Hub with four days working as Patient Access Care Coordinator for Foundry PCN.This post will be employed by Firvale Community Hub and will adhere to Firvale Community Hub’s employment terms and conditions. The post will be jointly supervised by Firvale Community Hub and Foundry Primary Care Network.The postholder provides support to a cohort of vulnerable patients across the Primary Care Network to access hospital and outpatients’ appointments. The postholder has a good understanding of health inequality and recognises that some people experience worse health outcomes due to the wider social and economic determinants of health.The role will be predominately administrative. The post holder will receive referrals and will undertake proactive searches to identify patients at risk of not attending hospital appointments. The postholder will support people to access their hospital appointments using knowledge of processes, entitlements, services and referral pathways that are in place to support people to access appointments . The postholder will support patients and, where appropriate their families and carers, to navigate these systems.Working in the diverse and vibrant communities that is the Foundry Primary Care Network, the Care Coordinator recognises the additional barriers and challenges that prevent people from accessing important health appointments. The postholder is required to be respectfully inquisitive and persistent and have a strong desire to ensure people are accessing the health care they need in a timely manner.The Care Coordinator role requires the postholder to work across disciplines in both primary and secondary care, building and maintaining strong working relationships and liaising with professionals, departments and services within the health sector and other related health and social organisation to provide a person-centred approach and advocate for system change where appropriate.LocationSheffieldSalary£25,000Type of ContractPart TimeHoursMonday to FridayBenefitsHybrid working and the exciting opportunity to work with both Foundry Primary Care Network and Firvale Community Hub to improve patient experience and support healthier communities.Closing Date05-06-2024How to ApplyPlease send your CV to Rebecca.reeve5@nhs.net
Voluntary Action Sheffield