apac process specialist (mdm/r2r)
Randstad
- Kuala Lumpur
- RM 6,000-7,000 per month
- Permanent
- Full-time
- Execute changes to master data in the system of record (e.g., SAP), ensuring the creation and upkeep of finance-related R2R data objects, attributes, and hierarchies (such as GL Management, Asset Management, Intercompany Accounting), in accordance with company's core module specifications.
- Ensure that all required data is present, accurate, and compliant, adhering to the data standards established by the Global Finance Master Data Management central team.
- Verify that the information provided in change requests is thorough and accurate for each type of object, complying with Global Master Data Management processes and related SOP.
- Utilize the knowledge, tools, templates, and forums provided by the Finance Master Data central team to execute Master Data Management (MDM) tasks to a high standard.
- Document applicable policies, processes, and procedures comprehensively and ensure their consistent application throughout the master data management lifecycle.
- Maintain process documentation for master data objects, share processes and technical knowledge, and promote best practices among team members locally and globally.
- Ensure adherence to guidelines, procedural enhancements, and escalation protocols for executing master data management activities.
- Act as a Subject Matter Expert (SME) for related data objects, standards, policies, and processes.
- Provide services with a clear focus on customer satisfaction, meeting quality and productivity targets, and contributing to the achievement of master data performance and quality standards within defined SLAs.
- Proactively engage with all functional areas of the company's entities to ensure effective master data management activities.
- Challenge existing practices and make data-driven recommendations to drive continuous improvement.
- Raise issues regarding data (both process and technical) and conduct assessments of data impact to maintain data quality standards.
- Collaborate with technical teams to resolve any technical issues affecting master data integrity and processes.
- Perform backup duties and other tasks, including rotating to other functional teams as required, ensuring adherence to agreed-upon company's control procedures.
- Fluent in English, both written and spoken
- Mandarin speaking will be an advantage
- 2- 4 years of relevant experience with good functional exposure to R2R processes from a finance master data management perspective
- O2C experience is a plus
- Master data concept knowledge and master data application set up.
- SAP knowledge: experience with SAP ECC and Business Warehouse. Familiarization with SAP Master Data Governance, CAR process and accounting regulations
- Conceptual thinking and ability to align specific functional requirements with the overall MDM strategy
- Demonstrated ability to work effectively in a multi-national organization
- Previous experience working in projects to drive performance improvements Soft skills
- Willingness to travel