Senior Officer/Analyst-Corporate Salary Manager-Consumer Banking Group
DBS Bank
- Gurgaon, Haryana
- Permanent
- Full-time
- Service SPOC
- Portfolio analysis
- Resolve service & tech related queries within defined TAT
- Liaison with branches & product teams to resolve CEP customer specific queries.
- Generate referrals from satisfied clients/KDMS
- Point of Contact for all service-related matters for new & key corporates
- Regional Portfolio Analysis & provide insights to improve salary credits
- Resolve service and tech related requests within defined TAT
- Liaison with branches & product teams to resolve CEP customer specific queries
- Ensure all offers are delivered on time & used by clients to generate referrals
- Perform regular ATM and Marketing desk checks which is aligned to DBS standard.
- Work with deadlines established by central office.
- Strong interpersonal skills.
- Customer Service focus
- Patience hearing and proactive resolution providing skills.
- Good verbal and written communication
- Deep Banking knowledge
- Computer and digital savvy