Process & System Support Officer

EastWest Bank

The Process and System Support Officer shall be responsible for:

Documenting Controllership Groups processes, guidelines, and procedures
Recommending process improvements and/or system enhancements to optimize the end-to-end financial recording and reporting processes; and
Providing support to other Controllership Units in the implementation of process optimization and automation projects of the Controllership Group.
Assisting the Process and System Support Head in the management of process optimization and automation projects of the Controllership Group

Job Requirements:

Graduate of Bachelors degree in Accounting, Business, Banking and Finance, Industrial Engineering, Information Technology, Math, or

Statistics * Preferably a Certified Public Accountant (CPA) and a holder of any project management certification

With 3-5 years Finance or IT-related work experience, preferably with working knowledge of bank operations and accounting processes
With advance business writing, communication, and presentation skills
With experience in business analysis and/or process transformation
With knowledge in project management and the Software Development Life Cycle (SDLC)