Network & Services Implementation Project Manager
Orange
- Quatre Bornes, Mauritius
- Permanent
- Full-time
- Contribute to Digital Transformation by supporting Automation of activities in the direction of Big Data management, Business Intelligence, Artificial Intelligence, Data Science
- Coordinate & drive the technological transformation of the data/voice networks from legacy to modern technology platforms
- Maintain overall control of managed projects, priorities, financial performance, and utilization of digital tools
- Coordinate task/work package distribution including delivery & activity prioritization to cultivate a collaborative and teaming environment
- Maintain a thorough understanding of the tools, systems and processes required to provide quality provisioning, implementation and change management
- Manage 3rd party vendors and lively interaction with internal/external stakeholders to orchestrate delivery of implementation activities
- Multitask effectively multiple projects & align on the priorities with extended GWEN teams
- Prioritize & effectively handle Optimization projects leading to significant Monthly Recurring Charge (MRC) savings for Orange Business Services
- Close stakeholder management, engagement, and coordination to achieve common objectives
- Liaise professionally with multiple entities to achieve desired results – Sourcing, Sales Operations, and multiple Customer Services & Operations teams
- Provide clear communication with detailed project scope and clear targets to the Customer Service Managers (CSM)
- Manage multiple projects and provide clear communication with detailed project scope/status/risks/targets
- Deliver stellar project management expertise to serve network optimization projects leading to significant optimization/savings for Orange Business Services
- Coordinate activities with Sourcing, Operation, Sales, Finance, among others to deliver within budget/deadlines
- Trigger/manage Renewal/Recommitment projects by establishing direct channels with Customer Service Managers & other procurement teams
- Trigger/manage projects in OBS workflow tools
- Report clear & concise on financial & operational project performance
- Engineering Degree in a Telecommunications specialization
- Minimum of 3 years of project management experience – Formal accreditation is a bonus (PMP; PRINCE2)
- Good Knowledge of Cisco Routers, Juniper, Huawei (Cisco Certifications is a plus)
- Technical skills & good expertise on ATM, IP, Dial and telecom platforms are highly regarded
- Language skills: Fluent English required, both spoken and written; Fluent French is a desirable (not mandatory); Fluent Arabic is a bonus (not mandatory)
- Software Skills: Strong computer literacy & proficiency in MS Word, Excel, and PowerPoint
- Basic scripting/data manipulation/BI skills are desirable (not mandatory)
- Prior experience with SCRUM/Agile methodologies are desirable (not mandatory)
- Coding experience in Big Data environment (e.g. Python) are desirable (not mandatory)
- Minimum of 3-5 years in international telecommunications business/environment
- Ability to effectively achieve business success while working in a group of experienced professionals
- Strong analytical, planning, and organizational skills with an ability to manage competing demands
- In-depth knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
- Ability to be flexible while working in a changing environment; able to manage projects under pressure and think outside the box
- Ability to operate with autonomy and in a virtual team environment
- Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level