Customer Order Administrator with French
Sales Consulting
- Cluj-Napoca, Cluj
- Permanent
- Full-time
- Ensure the on-time and complete entering of multi-BU orders in the ERP system.
- Check trade compliance issues for each order.
- Generate order acknowledgements.
- Expedite factories and make sure items are delivered on-time and complete
- Keep a close contact with internal – external customers/Sales Office to inform of any delays and problems.
- Keeps the Sales Office informed at all times of the status of all orders and provides correct and on time answers to all queries regarding the ongoing orders.
- Provide constant status updates to European Sales Offices
- Conduct data management activities using the ERP system.
- Maintain accurate and updated Business Systems (CRM, Oracle, OCM, etc)
- Follow up on orders to make sure they are produced and shipped on time.
- Manage the common mailbox and ensure all emails are actions in a timely manner.
- University degree
- Languages: English & French, B2 level.
- PC skills: MS Office, Internet
- Previous experience in customer service
- Oracle knowledge
- 1 year experience in an administrative role