Job Description: Manage the day to day operations within the hub using the daily performance report, track performance and team improvement Ensure procedures and regulations are being followed through Lead team briefing, weekly meeting with staff, regular meeting on team performance Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction Improve internal process between the hub and the rest of the Operations team, in order to improve SLA Has held a leadership role in a division or team, within a warehouse or hub environment Requirements: Bachelor's Degree or higher in related fields Has held a leadership role in a division or team, within a warehouse or hub environment Experienced in e-commerce fulfilment
