Senior Artificial Intelligence (AI) / Machine Learning (ML) Manager (REMOTE)
Visa
- Atlanta, GA
- $129,200-234,250 per year
- Permanent
- Full-time
- Lead the design, development, testing, deployment, and maintenance of AI solutions for various Client Services use cases, such as data extraction, document generation, process automation, anomaly detection, and sentiment analysis.
- Implement generative AI models and techniques, such as conversational AI, to enhance the quality and efficiency of service delivery.
- Establish and oversee best practices for machine learning operations (MLOps), such as data management, model lifecycle, and performance monitoring, to ensure the reliability and scalability of AI solutions
- Work with governance teams to ensure security of AI solutions.
- Fine-tune and optimize AI models based on feedback from stakeholders, business requirements, and performance metrics, using various methods such as hyperparameter tuning, architecture search etc.
- Collaborate with cross-functional teams such as IT for delivery and deployment of AI Solutions.
- Mentor and coach junior AI engineers and analysts and foster a culture of innovation and excellence in AI within the organization.
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Experience in developing and deploying generative AI solutions.
- Expertise in Python, with practical experience in PySpark and SQL.
- Proven experience in setting up and managing MLOps environments.
- Hands-on experience with prompt engineering, fine-tuning LLMs, and using advanced AI techniques like RAG.
- Strong familiarity with data visualization and reporting tools such as Tableau.
- Demonstrated ability to work collaboratively in a team environment and communicate effectively across diverse groups.
- A strong analytical mindset, problem-solving approach, and meticulous attention to detail.