Customer Advisor in Portugal (Danish Speaker)
Blu Selection
- Lisboa
- 17.079 € por ano
- Permanente
- Horário completo
- Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.
- Managing and responding to customer requests through phone and email.
- Meet and exceed customer service quality and productivity goals as well as compliance regulations.
- Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism.
- A native-level proficiency in Danish and a minimum B2 level of English
- A valid Portuguese work permit/a nationality that allows you to work in an EU-country
- Living in or willing to relocate to Lisbon for an international career and life experience - looking for a longer-term job in Portugal
- Motivation and commitment to give excellent customer service
- Excitement about intercultural communication and embracing the expatriate lifestyle
- Working hours: full time (40h/week) Monday- Sunday 8:00-17:00
- 17079€/year plus performance bonus starting from the 4th month in the company
- Depending on the project, you work either in the office in Lisbon or you have a chance to work anywhere in the mainland of Portugal
- Health insurance after 6 months
- 22 vacation days per year
- Paid professional training
- Employee discounts
- Fun and engaging company-wide initiatives
- Excellent work culture
- Reimbursement of your initial flight expenses after 3 months (up to 200€)
- Up to 360 € for accommodation/ months for first 3 months
- Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world's leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.What should you expect from living in Lisbon?
- A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment