Spa Receptionist

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

• Consistently offer professional, friendly and engaging service
• Welcome guests to the Spa and ensure they have a safe and enjoyable experience
• Ensure all guests are registered prior to using the fitness facility
• Ensure all guests are aware of the guidelines regarding the use of the facility
• Maintain cleanliness of all types of equipment, public and service areas
• Ensure guest members are aware of all programs and activities available
• Bus and stock all service area items including towels, water, ice, beverages, magazines, newspapers and clean headsets
• Provide guests with all information regarding the fitness facility and its offerings
• Provide all administrative duties as required
• Assist in promoting the facility and organizing special events as required
• Report any equipment that needs servicing
• Provide a high level of guest satisfaction through effective communication
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

• Previous Spa or Hospitality experience preferred
• CPR and First Aid certification preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Arabic speaker preferred

Accor